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How To Order

(Last Updated January 8th, 2006)

Please e-mail your order to muzikquest@aol.com (or fax to: 801-967-1481) as outlined here:

1. Please copy & paste the complete information line from our webpage catalog into the email (or document if you wish to fax) for each CD you want. (must include at least Artist or Band Name, Title, Condition(VG++, new, etc) and Price.) AND

2. Please insert your general shipping destination (City/State & Country) which enables us to calculate shipping/handling, AND

3. Please be sure to send along the email address or return fax number where you want us to send your confirmation.

SAMPLE Email Order:

To: muzikquest@aol.com

Subject: CD Order

Hi, want to order these CDs:

Forman, Mitchel Now and Then RCA Jack DeJohnette, Eddie Gomez, Vic Firth Out-Of-Print CD new ONE ONLY 19.98

Akagi, Kei Playroom Bluemoon John Patitucci, Tom Brechtlein, Rick Margitza, Bob Harrison Out-Of-Print CD mint- 16.98

I live in Paris, France

Email: jazzfan@hotmail.com

Thanks, François d'Louvre

 

We'll then email/fax your order confirmation right back (usually within the hour) with your total, including shipping/handling and insurance. (typical rates for S&H are provided in the next section below.)

Although e-mail or fax is preferable, you may also "snail-mail" or call in your picks to our voicemail if you wish. But when doing so, please be sure to include all the same information described above and also the return e-mail address and/or fax number to where we can send your confirmation, as return phone calls may not be possible under normal circumstances. Thank You!

MusicQuest

6388 South Cougar Lane

West Jordan, UT 84084-6150

USA

801-967-1481 (fax/voicemail)


Please note that although every effort is made to keep our website up-to-date, it is not always available to edit the catalog with each and every sell-out or price-change immediately as they occur. We appologize for any inconvenience or confusion this may cause.

 

SHIPPING & HANDLING RATES
(As of 01/08/2006)

For US Customers:

$
4.50 for the 1st CD, $5.50 for 2 CDs (double-disc sets are counted as 2) via Insured US Postal 1st Class Service. Orders of 3 or more CDs will need to travel via Priority Mail.

Shpg & Hndlg Rates via Insured Priority Mail are as follows:

1 CD: $7.00
2 CDs: $7.75
3 CDs: $8.50 + 75¢ for each additional

Other carriers may be avialable upon request.(please inquire)

For Canadian Customers:

$
4.00 for 1st item + 75¢ for each additional (double-disc sets are counted as 2) using LetterPost Air (USPostalService), if insurance is desired with your order, then Parcel Post must be utilized instead. Please inquire for shipping charges via PP Air.


For MOST other International Customers**

Basic Shpg & Hndlg charges are USUALLY $6.50 for 1st item plus $3 for each additional, depending on the destination, (double-disc sets are counted as 2) when using LetterPost Air (USPostalService).
Since letterpost airmail cannot be insured, it is therefore highly recommended that registered mail service be added for protection, Cost to add "registered" service to your shipment is $8.25. Though still not quite 100% reliable, this has proven to be one of the safest method, yet only covers loss of value to about $40. However if insurance is needed or desired with your order, then either Parcel Post or Global ExpressMail must be utilized instead.


Global Priority Mail is also offered as an affordable, reliable & faster Shpg/Handling option to LetterPostAir (about 4-6 business days to most participating destinations) and costing not much more (only $9.25 for 1st CD and $12.50 for 2CDs), but is ONLY available to certain nations. (Please inquire to receive S&H quote and/or more specific information).


PARCEL POST AIR: This is the best method to use if you need or want insurance* with your shipment. These rates vary from place to place**, so please inquire to receive your specific shipping/handling charges quote when selecting PPAir. Thank You!

Full value of coverage must be claimed on customs form which may make you responsible to pay tariffs and/or other import taxes on your end.)

**For instance, customers living in countries like Argentina, Australia, Brazil, China, France, Japan, Russia etc, may incur a higher shipping cost than those living in other countries like UK, Germany, Austria, Spain, Italy. Please inquire for S&H charges using PPAir to your specific destination.

NOTE: All PPAir rates start at 1 pound minimum(except Canada which starts at 2#) and increase by 1 pound increments up the scale.


GLOBAL EXPRESS: GLOBAL EXPRESS service offers a VERY reliable, fastest 3-5 day service, and INCLUDES insurance coverage to $100. Additional insurance coverage is also available.) Varies by destination so please inquire to receive quote.


Postal Insurance Rates:


USA: Shipping/Handling charges for all US orders is quoted INCLUDING postal insurance.

CANADA: $1.10 covers up to $50 value, $2 covers up to $100 value + $1 per additional $100 or portion thereof.

Most Other INTERNATIONAL CUSTOMERS: (Insurance available only in conjunction with International Parcel Post classes) . $1.85 covers up to $50 value / $2.60 covers up to $100 value / + $1 per additional $100 or portion thereof.. Certain coverage limitations and/or restrictions may apply. (Example: Guyana only allows for a parcel to be insured for up to a maximum of $10). Also, when purchasing international postage insurance, please be aware that your local customs officials may require an import tax or duty to be payed by you, based upon the insured value of your package. (The "declared value" on the customs form cannot be lower than the insured amount.)


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